Terms & Conditions

Car Rental Conditions

Minimum Age
Minimum 21 years. For drivers under 25 years, a surcharge is applicable
Young Driver Surcharge
For drivers/ additional drivers under 25 years, an extra fee of Rs 200 (VAT incl.) per day to a maximum of Rs 2 500 (VAT incl.) per rental is applicable.
Additional Driver
Any additional driver should be mentioned upon delivery of the vehicle.
1st additional driver FREE.
Chauffeur Service
8 hours service per day and is available upon request.
Please email us info@mauritius-carhire.com for more information.
Car Hire Period
Minimum 3 days rental.
The rental is on a 24hr basis.
Long Term Car Hire
For car hire over 1 month, please contact us for a very special car hire deal.
Unlimited mileage
The hired car comes with unlimited mileage every day!
Drivers License and Passport
Any foreign valid licence, at least one year old, is acceptable.
Passport have to be presented at the time of taking delivery of the car.
Insurance Excess & Collision Damage Waiver (CDW)
A deposit of Rs 15 000 – Rs 25 000 is required depending on the type of car being booked. The deposit is fully refundable at the end of the hire period provided the petrol tank is full and no damage has been caused to the hire vehicle.
The CDW limits the renter`s financial liability for accidental damage to the hired vehicle. The responsibility for the first Rs 15 000 – 25 000 (VAT incl.) is reduced to Rs 10 000 (VAT incl).
Petrol / Diesel
The hire vehicle must be returned at the end of the hiring period with the same level of fuel in the tank at the time of delivery, or the cost of refueling will be charged against your deposit.
Baby Seat, Child Seat & Booster Seat
First seat FREE.
Rs 200 per extra child seat
Anytime and any place around the island as long as the service has been paid for and mention on the rental contract. If not call our hotline for more information.
If at the time of vehicle collection you wish to rent a larger car or rent for a longer period, you may do so, subject to availability, on payment of additional charges. Such charges may be at a higher rate than those previously quoted.
1. If you fail to cancel your reservation prior to the Pick Up Time and do not collect the vehicle on the Pick Up Date we reserve the right to make a No Show/Lost Rental Charge of Rs 5 000 3% bank charges, which recovers our administration costs and compensates us for our inability to rent the vehicle when it was reserved for your use. All amount below Rs 5 000 will not be refunded.
2. We will refund your prepayment, less the No Show/Lost Rental Charge, if you write to us within 90 days of the Pick Up Date at Mauritius Car Hire Royal Road, 8th Miles Triolet – Mauritius requesting repayment and enclosing a copy of this Reservation Confirmation.
Please note that we are unable to give a refund if you return the vehicle early.
On a special emergency cancellation, we may consider a refund.
1. Mauritius Car Hire will allow customers to cancel a prepaid reservation online.
2. A full refund of the prepaid reservation, after deduction of 3% bank charges administrative costs.
2a 2 - 5 days` rental = Two full day rental 3% bank charges
6 days` rental or more = 50% of full rental amount 3% bank charges
Refunds will be made to the credit card that the original booking was made on.
All the cars have a Comprehensive Cover. But in case of accident if found guilty, the client will be responsible for the payment of the first Rs 25,000.
All damages to equipments (rim, wheel cover, triangular reflector, mirror,
wheel-spanner, lifting jack, fire extinguisher, rubber mat...) and tyres are not
covered with insurance and it will be the responsibility of the client. Personal
effects are not covered too.
All the models mentioned are according to our fleet planning. In case of delivery
problems, we will supply another vehicle in exceptional cases.
TAX RATE - (included in the rates)
VAT at the prevailing rate is applicable on all services except petrol.
Damage to 3rd party up to Rs 50 million.
The mileage for the general check-up of the vehicle is stated on a card fixed on the windscreen. If the mileage is reached, the renter will inform Mauritius Car Hire and an alternate vehicle will be arranged.
Petrol is at the renter`s charge. The rental vehicle is supplied with a full tank of fuel and in case the vehicle is collected without a full tank, 10% surcharge will be claimed over and above the chargeable amount VAT.
The renter is fully responsible for any fine or other consequences of the violation of traffic regulations, parking orders or prohibitions or any laws or regulations during the rental.
Rentals will be carried out according to the terms and conditions of Mauritius Car Hire. Rental agreement to be signed by the renter at the time and place of rental.